Terms of Service

1. Service Description

Crest Digital LLC ("we", "us", "our") provides custom software development, mobile application development, and technical consulting services (the "Services"). We provide bespoke solutions exclusively for B2B enterprise clients through project-based contracts.

2. Intellectual Property Rights

Upon receipt of full payment for a given project or milestone, complete ownership of the specific, custom deliverables transfers to the Client.

We retain all rights, title, and interest in and to any pre-existing methodologies, frameworks, open-source derivatives, or underlying tools utilized to create the deliverables. The Client retains all rights to any pre-existing content, data, or materials provided to us during the engagement.

3. Payment Terms

• Deposit: All projects require an initial deposit (typically 25% to 50% depending on size) before work commences.
• Milestones: Subsequent payments are tied to explicit milestones defined in the Statement of Work (SOW).
• Invoicing: Invoices are due strictly Net 15 from the date of issuance.
• Late Fees: We reserve the right to charge a late payment interest rate of 1.5% per month on unpaid balances and temporarily suspend Services until payment is received.

4. Project Scope & Changes

The project scope is strictly governed by the signed Statement of Work. Any requests from the Client outside of this scope will be treated as Change Requests. We will provide a formal estimate outlining the additional cost and timeline impact. We will not proceed with out-of-scope work without written approval.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding any proprietary business information, trade secrets, or technical documentation shared during the engagement. These obligations survive the termination of this agreement for a period of five (5) years. We will not use Client names in our portfolio or marketing without explicit, prior written consent.

6. Limitation of Liability

In no event shall either party be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data. Our maximum aggregate liability arising out of or in connection with these terms shall not exceed the total amount paid by the Client for the specific Services giving rise to the claim in the twelve (12) months preceding the incident.

7. Termination

Either party may terminate the agreement with thirty (30) days written notice. Upon termination, the Client is responsible for paying all fees for Services rendered up to the termination date. Any deposits paid for work not yet commenced will be refunded pro-rata.

8. Dispute Resolution

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiation fails, the dispute shall be submitted to confidential mediation in New York, NY. These Terms shall be governed by and construed in accordance with the laws of the State of New York.